Frequently asked questions
Q - How does it work?
A - It's easy! Place your order online. Place your laundry out on your porch. Let us handle the rest.
Q - What do I put my laundry in?
A -On first service, use a 13-gallon kitchen bag. On return service, we give you bags.
Q - When will my laundry be ready?
A - Our turnaround is within 24 hrs. However, if an order is placed for pick up for the morning. It will be returned the same day. Place an order the night prior.
Q - How do I schedule for morning pick up?
A - Place an order the night prior. Orders placed after noon will be auto-scheduled for the next morning's pick-up on the next business day. (closed on Sunday).
Q - Service on Sunday?
A - Sunday orders will be fulfilled on Monday morning
Q - Do you separate my clothes?
A - Yes, we separate darks, lights, and whites. Your laundry will not be done with anyone else's.
Q - What services do you offer?
A - We are a door-to-door wash and fold service.
Q - Do I have to provide my own laundry detergent?
A - No, each load gets standard detergent and two dryer sheets per load.
Q - What are your hours of operation?
A - 8 am - 5 pm
Q - Do you treat stains?
A - We do treat stains but cannot guarantee stain removal.
Q - Will you do commercial laundry?
A - Yes, please us the contact form to inquire.
Q - Where do you service?
A - All of Ocean and Monmouth County - Barnegat Twp, Barnegat Light, Berkeley Twp, Bay Head, Brick Twp, Beach Haven, Eagleswood Twp, Beachwood, Jackson Twp, Harvey Cedars, Lacey Twp, Island Heights, Lakehurst, Lavallette, Lakewood Twp, Long Beach Twp, Little Egg Harbor Twp, Mantoloking, Manchester Twp, Ocean Gate, Ocean Twp (Waretown), Pine Beach, Plumsted Twp, Point Pleasant Boro, Stafford Twp (Manahawkin), Point Pleasant Beach, Toms River Twp, Seaside Heights, Tuckerton, Seaside Park, Ship Bottom, South Toms River, & Surf City.
Aberdeen Twp, Hazlet Twp, Neptune Twp, Tinton Falls, Allenhurst, Highlands, Neptune City, Union Beach, Allentown, Holmdel Twp, Ocean Twp, Upper Freehold Twp, Asbury Park (City), Howell Twp, Oceanport, Wall Twp, Atlantic Highlands, Interlaken, Red Bank, West Long Branch, Avon-by-the-Sea, Keansburg, Roosevelt, Belmar, Keyport, Rumson, Bradley Beach, Lake Como, Sea Bright, Brielle, Little Silver, Sea Girt, Colts Neck Twp, Loch Arbour (Village), Shrewsbury Boro, Deal, Long Branch (City), Shrewsbury Twp, Eatontown, Manalapan Twp, Spring Lake, Englishtown, Manasquan, Spring Lake Heights, Fair Haven, Marlboro Twp, Farmingdale, Matawan, Freehold Boro, Middletown Twp, Freehold Twp, Millstone Twp, Monmouth Beach
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*Disclaimer - In laundering we are not responsible for any item(s) shrinkage, discoloring, runs, rips, tears, or any other damage. This also includes any item claimed loss or missing. Soiled linens will be an additional charge at The Laundry People's discretion.